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Financial Aid Systems Technician

Requisition ID req32
Department Financial Aid-Administration
Campus SY-Sylvania Campus
Employment Type Classified-Full Time
Best Consideration Date Apply Immediately; This position will close once sufficient qualified applications have been received.
Position Summary

Portland Community College is looking for a Financial Aid Systems Technician.  Under the direction of the Financial Aid Systems Manager performs a variety of technical support activities for the financial aid systems including the financial aid application and correction record load process; transmission of application, Pell Grant origination/disbursement and transfer monitoring data to and from the federal processor. Supports the ongoing testing of programs, processes and data in Banner and other financial aid systems. Functions as the lead trainer of financial aid imaging system and assists in the disbursement of financial aid funds. Guides and advises students and prospective students concerning financial aid programs, forms, regulations and procedures. 

Interpersonal contacts include college staff, federal agency representatives, students, faculty, and the public. Incumbent performs technical financial aid systems support on an independent basis subject to supervisory direction and review. 

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/finaidsystmtech/

Candidate Profile

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

Proficient with technology: 

  • Familiarity with Federal Student Aid systems including NSLDS, COD, and CPS
  • Experience with file transfer protocol, spreadsheets, document imaging software, and reporting systems
  • Experience with student information systems such as Banner, Colleague, Power FAIDS, etc 

Strong communication and problem solving skills:

  • Ability to effectively present complex technical information both verbally and in writing to a broad range of technology users
  • Experience using innovative approaches in problem solving, while maintaining a compliance focus
  • Ability to utilize critical thinking skills to recognize systems issues 

Preparation to succeed in a fast-paced office workspace:

  • Experience working independently as well as in teams
  • Ability to manage work schedule to simultaneously handle multiple tasks and priorities
  • Ability to organize and complete assignments to meet deadlines  

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

  • High school diploma or equivalent;
  • Associates degree in computer science, information management, business or related area. (Two years of related experience may substitute for the degree requirement.)
  • Two years of responsible financial aid experience with an emphasis on computer and systems support.
  • Demonstrated experience working with complex procedures and regulations. 

Position Grade 19
Starting Salary Expectations The first two steps of the range are: $3,369 to $3,470 per month. Higher salary placement may be available based on qualifications, experience and internal equity.
Position Grade Salary Range $40436 to $64887 Annual Salary
FTE 1
PCC Benefits

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and children under 24 years of age, as well as tuition reimbursement for full-time employees at other accredited institutions.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).

Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 6.67 hours of vacation leave per month (additional vacation hours with years of service)
- 8 hours of sick leave per month 
- 24 hours of additional personal leave days per year 
- 11 Paid holidays


For a complete list of PCC benefits, please visit
http://www.pcc.edu/hr.benefits 

View a complete list of PCC benefits.

Working Conditions and Physical Requirements Work Environment: 
Work is performed in an office environment. Extensive use of a computer and long periods of sitting is required. Incumbent may be required to work extended hours on an intermittent basis. Some evening and Saturday work is necessary on a rotational basis. Job demands can be difficult due to heavy work flow, deadlines, competing priorities and changing regulations. 

Physical Requirements: 
Learned physical skill is required for keyboarding.
Background Check Required Yes

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

  • Veterans: DD214
  • Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.