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Public Safety Communications Officer

Requisition ID	req2444
Department	Public Safety
Campus	SY-Sylvania Campus
Employment Type	Classified-Full Time
Best Consideration Date	Apply Immediately; This position will close once sufficient qualified applications have been received.
Position Summary	Schedule: It is anticipated that this posting will be used to hire one day shift position and one afternoon shift position; schedule to be finalized upon hire. Under the direction of Public Safety management, performs a variety of duties following established guidelines which promote the safety and well-being of the college community. Primary accountabilities include dispatching all radio calls; receiving and responding to incoming telephone and radio communications; determining the nature of calls and deploying the appropriate emergency and non-emergency personnel and equipment; providing direction and guidance to callers reporting police, fire or medical emergencies and other incidents. Incumbent maintains vital department records/information; and utilizes a variety of criminal justice and other technological data systems in support of department operations. Excellent communication and customer service skills are employed when interacting with students, staff, the public and officials from external agencies. Good judgment and the ability to make quick decisions are critical components of this position. See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/commoff/
Candidate Profile	These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these qualifications. Must have the ability to speak clearly to be understood over radio dispatch. Must have good coping and recovery skills and abilities for dealing with a stressful work environment. Must have the ability to write clearly. Must have the ability to quickly analyze complex situations and exercise critical thinking to produce favorable outcomes that mitigate risk and contribute to community safety. Minimum Qualifications To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked). High school diploma or equivalent. One year of dispatching experience or one year of experience working in a customer service oriented position (completion of job related certification program may substitute for the experience). Upon hire must be able to complete certification requirements for LEDS/NCIC. Must complete dispatcher training at the Department of Public Safety Standards and Training within first year of employment. Must be able to pass both a personal and criminal history background investigation. Must not have been convicted of a felony crime or any crime for which a maximum term of imprisonment of more than one year may be imposed. Must not have been convicted of any law violations involving the unlawful use, possession, delivery, or manufacture of a controlled substance, narcotic, or dangerous drug. Must pass a hearing and vision evaluation to ensure the essential functions of the job can be performed effectively. Preferred Qualifications - Preference will be given to applicants who have demonstrated dispatching experience.
Position Grade	18
Starting Salary Expectations	The first two steps of the range are: $52,293 to $53,862 per year. Higher salary placement may be available based on qualifications, experience and internal equity.
Position Grade Salary Range	$52293 to $83915 Annual Salary
FTE	1
PCC Benefits	PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs. PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement. Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only). Paid Leave: (Pro-rated by FTE for Part-Time Employees) - Starts at 8 hours of vacation leave per month (additional vacation hours with years of service) - 8 hours of sick leave per month - 24 hours of additional personal leave days per year - 11 Paid holidays For a complete list of PCC benefits, please visit http://www.pcc.edu/hr.benefits View a complete list of PCC benefits.
Working Conditions and Physical Requirements	Work is performed in an office environment with frequent interruptions, changes in the workflow and irregularities in the work schedule. Work shifts may include evenings, weekends and holidays; and hours during inclement weather and school closures. Job may involve making immediate decisions with insufficient data and requires the ability to evaluate changing events and decide on the appropriate course of action. Position involves sitting for extended periods of time while working at a computer terminal. Learned physical skill is required to perform keyboarding function. Position requires the ability to effectively communicate through oral and written mediums and adequate hearing and visual acuity to listen, relay information and monitor computer display terminals, camera systems, and a variety of other technologies..
Background Check Required	Yes

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

Veterans: DD214
Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.

Notice of the Availability of the Annual Security Report:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.

Special Conditions for this position:

This position has been identified as a Campus Security Authority (CSA) pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Campus Security Authorities must immediately report Clery Act crimes that occurred on Portland Community College’s Clery geography on the Crime Incident Report (CIRTrac™) located on the Department of Public Safety’s Clery Act compliance webpage. Following entry of a report on CIRTrac™ PCC’s Clery Specialist will (1) analyze the report for issuance of a timely warning or emergency notification; and (2) will determine if the report should be included in the annual statistical disclosures. The Clery Specialist shall annually assign CSAs online Clery Act training to ensure they are provided proper training to fulfill their reporting responsibilities required by the Clery Act and PCC’s Clery Act policy.