Under the general direction of the Public Safety Communications Manager, performs duties which promote the safety and well-being of the college community. Coordinates the operation of the department’s communication center and records unit. Primary accountabilities include implementing standard communications and records operating procedures; implementing communications coordination with outside agency emergency services; coordinating use of law enforcement computer systems; and providing overall department administrative assistance. Employs excellent communication skills to communicate with a variety of college staff, students, the public and external agency representatives. Work situations require good judgment, consideration and interpretation of circumstances or information to choose the most effective response. Incumbent is expected to work with minimum guidance or direction.
These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.
Experience working in a PSAP or other Public Safety communication center.Supervisory/Lead experience.Experience working with and building trust with diverse communities and groups.Experience working with others to build consensus and develop successful solutions.Experience with technical companies & services. Experience maintaining professional standards in a high stress environment.Experience with highly sensitive and confidential information and information systems.
Minimum Qualifications
To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).
Associate’s degree or equivalent level of college course work is required in criminal justice or related area. (experience performing the duties of the job may substitute for the degree or college course work on a year-for-year basis). Three years of experience in public safety communications or related field is required Must have completed, or be able to complete within one year of employment, a certified dispatcher’s course administered by the DPSST, Associated Public Safety Communications Officers (APCO), or other accredited institution. Must be able to obtain certification in medical dispatch within one year of employment. Must be able to meet minimum training and certification standards established by the department and the DPSST, and complete the department’s communications training program within one year of appointment.Must be able to pass both a personal and criminal history background investigation. Must not have been convicted of a felony crime or any crime for which a maximum term of imprisonment of more than one year may be imposed. Must not have been convicted of any law violations involving the unlawful use, possession, delivery, or manufacture of a controlled substance, narcotic, or dangerous drug.
Associate’s degree or equivalent level of college course work is required in criminal justice or related area. (experience performing the duties of the job may substitute for the degree or college course work on a year-for-year basis).
Three years of experience in public safety communications or related field is required Must have completed, or be able to complete within one year of employment, a certified dispatcher’s course administered by the DPSST, Associated Public Safety Communications Officers (APCO), or other accredited institution. Must be able to obtain certification in medical dispatch within one year of employment. Must be able to meet minimum training and certification standards established by the department and the DPSST, and complete the department’s communications training program within one year of appointment.Must be able to pass both a personal and criminal history background investigation. Must not have been convicted of a felony crime or any crime for which a maximum term of imprisonment of more than one year may be imposed. Must not have been convicted of any law violations involving the unlawful use, possession, delivery, or manufacture of a controlled substance, narcotic, or dangerous drug.
PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.
PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement. Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only). Paid Leave: (Pro-rated by FTE for Part-Time Employees) - Starts at 8 hours of vacation leave per month (additional vacation hours with years of service) - 8 hours of sick leave per month - 24 hours of additional personal leave days per year - 12 Paid holidays For a complete list of PCC benefits, please visit http://www.pcc.edu/hr.benefits
View a complete list of PCC benefits.
While primary duty hours are day shift, must be able to work rotating shifts and days off as necessary, with routine overtime requirements and some early and/or late hours. Position requires that incumbents do not possess significant speech or hearing impairments. Must have the ability to lift a maximum of 40 pounds.
Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:
Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.
Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.
Notice of the Availability of the Annual Security Report:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.
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