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Computer Lab Coordinator (Part time)

Requisition ID	req2377
Department	Information Technology
Campus	SEC-Southeast Campus
Employment Type	Classified - Part time
Best Consideration Date	Apply Immediately; This position will close once sufficient qualified applications have been received.
Position Summary	This is a recruitment for a Part time position (.5 FTE; approximately 1040 hours per years) Schedule: Monday through Thursday, 2 pm to 7 pm Coordinates activities in various computer labs to ensure that students have access to and assistance in the use of computer technology. Assumes full responsibility for the operation, safety and security of the computer labs during morning, evening and weekend hours. Hires, trains and supervises student help, work-study and casual employees that support the computer labs. Performs basic troubleshooting and repairs and maintains an inventory of supplies and equipment. See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/complabscoord/
Candidate Profile	These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these qualifications. Experience supporting students, faculty, staff and the general public from a client service \ customer service perspective. Demonstrated skill in time management, communication, and prioritization. Experience in working through difficult situations and collaborating with others to resolve issues. Communication skills related to keeping management updated on issues related to our client service and equipment status in our labs. Experience supporting classrooms and computer labs. Minimum Qualifications To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked). High school diploma or equivalent Two years of post-secondary education in a computer related discipline, relevant experience may substitute for the post-secondary education on a year-for year basis. Two years of experience supporting computer laboratory activities or administrative support experience that encompasses the training and directing of staff and coordination of facility coverage in a customer service environment. Preferred Qualifications Experience in creating, updating and maintaining Google Sites, Wordpress, and other web-design services/tools Knowledge and experience working with desktop and laptop computers (Windows and Mac) including troubleshooting techniques Knowledge and experience working with computer software applications and tools (ex. MS Office, Adobe, Browsers, Google Suite & GoPrint) Experience in documenting tasks and processes Able to communicate with empathy in difficult situations. Able to create content and train others on department process and procedures
Position Grade	18
Starting Salary Expectations	The first two steps of the range are: $25.14 to $25.90 per hour (the Half-time position will be paid half of this amount) . Higher salary placement may be available based on qualifications, experience and internal equity.
Position Grade Salary Range	$25.14 to $40.34 per hour
FTE	.5 FTE
PCC Benefits	PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs. PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement. Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only). Paid Leave: (Pro-rated by FTE for Part-Time Employees) Starts at 8 hours of vacation leave per month (additional vacation hours with years of service) 8 hours of sick leave per month 24 hours of additional personal leave days per year 11 Paid holidays View a complete list of PCC benefits.
Working Conditions and Physical Requirements	Work is typically performed in an office/laboratory environment and exposure to video display terminals occurs on a regular basis. Changes in the performance environment require occasional upgrading of skills. May be required to interact with angry or disruptive students. Learned physical skill is required for keyboarding and ten-key functions. Some physical skill required to lift and work on equipment that may be located in tight and poorly lighted spaces, such as under desks and workstations or other confined areas. Lifting and moving of computer components and peripherals weighing between 40 and 90 pounds.
Background Check Required	Yes

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

Veterans: DD214
Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Notice of the Availability of the Annual Security Report:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.

Special Conditions for this position:

This position has been identified as a Campus Security Authority (CSA) pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Campus Security Authorities must immediately report Clery Act crimes that occurred on Portland Community College’s Clery geography on the Crime Incident Report (CIRTrac™) located on the Department of Public Safety’s Clery Act compliance webpage. Following entry of a report on CIRTrac™ PCC’s Clery Specialist will (1) analyze the report for issuance of a timely warning or emergency notification; and (2) will determine if the report should be included in the annual statistical disclosures. The Clery Specialist shall annually assign CSAs online Clery Act training to ensure they are provided proper training to fulfill their reporting responsibilities required by the Clery Act and PCC’s Clery Act policy.