Job Details

The PCC Office of Admissions seeks a temporary (through 2027) Associate Director of Admissions Operations to help backfill the role of the current Associate Director of Operations in managing the day-to-day admissions operations functions of the district-wide Admissions and Recruitment department. Working under the direction of both the Director of Admissions and the current Associate Director,  the Associate Director- backfill (AD) uses and maintains the admissions CRM, and oversees the handling of admissions applications, documents, and associated year-round processes. This position will assist in managing other operations staff. The AD is responsible for facilitating the development of program-specific admissions processes in the CRM (as needed).  The AD works closely with other college departments to manage CRM training, access, and usage in recruitment outreach and admissions. 

See the classification description for additional information: https://www.pcc.edu/hr/employment/management-jobs/admissions-operations-manager/

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

• Experience working with and/or collaborating across various college or university departments.

• Experience working in and utilizing Customer Relationship Management (CRM) software and Student Information Systems. Slate required for CRM experience, Banner or Workday preferred for SIS.
  

• Demonstrated experience managing and directing the work of others. 

• Ability to effectively communicate technical concepts to a variety of audiences both verbally and in writing.

• Experience building reports and analyzing data

• Ability to investigate and research technical issues and apply solutions appropriately

• Strong customer service skills in providing direct support to students

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

• Bachelor’s degree in Social Sciences, Communication, or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis. 

• Three years of progressively responsible, professional-level experience in higher education student services or admissions, including two years of supervisory experience and one year of Admissions Operations experience.

Preferred Qualifications

• Master’s Degree in Higher Education or Student Services

• Slate experience/training 

• Management of teams both remotely and in-person

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions.

*Please note: Temporary Academic Professional employees are not eligible for Personal Leave Days, Life Insurance, Long-term Disability, or AD&D Insurance.

Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 13.33 hours of vacation leave per month (additional vacation hours with years of services)
- 1 day of sick leave per month
- 12 holidays
- 3 additional personal leave days per year

 View a complete list of PCC benefits.