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Media Services Technician I - Part-time

Requisition ID req2243
Department Information Technology
Campus SE-Southeast Campus
Employment Type Classified-Part Time
Best Consideration Date Apply Immediately; This position will close once sufficient qualified applications have been received.
Position Summary

This is a Part time position currently funded at .5 FTE (Approximately 1040 hours per year)

The Media Services Technician is responsible for providing a wide range of hands-on technical assistance in the operation of multimedia and distance education equipment, including resolving connectivity issues, troubleshooting audio visual equipment, and working with large group events.  This position also provides customer service to diverse groups including students, faculty, vendors and the general public with different levels of technology skills.

Schedule: Hours may vary, may include early morning, evening, or weekends.

Specific Job Duties include:

  • Monitor email requests to the department and answer phones and forwards appropriately.
  • Participates in event set-up and tear down and is present at events to monitor equipment and ensures things work properly during the event.
  • Organize equipment storage area, maintains inventory, assists with equipment check out for staff members and assembles carts with necessary equipment for use during the day. Performs maintenance cleaning of rooms, podiums and equipment.
  • Participates in online event setup and management utilizing tools like Google Meet and Zoom.

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/MediaServicesTechnicianI/

Candidate Profile

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

  • Experience in audio-visual classroom and event support in a higher education setting, including troubleshooting AV classroom presentation systems.
  • Strong customer service and conflict resolution skills in high stress situations.
  • Demonstrated experience in setting up and operating audio and video systems for live events.
  • Ability to work both independently and as an effective team member.
  • Ability to communicate effectively with diverse stakeholders including students, faculty, staff, and community members.
  • Demonstrated ability to successfully follow through on tasks and projects as assigned.

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

Associate’s degree in a media related field. Examples of media related fields can include media services, computer applications, multi-media, broadcast production, web streaming, and live sound mixing (experience performing the duties listed on the Job Classification description may substitute for degree on a year-for-year basis).

Two years of experience in a related field.

Must possess knowledge of current computer hardware, operating systems, client/server and network technologies.  This knowledge could be demonstrated by possessing one or more of the following certifications:

    A+
    Net+
    Microsoft related
    CTS
    Extron, Crestron, AMX related certifications
    Polycom or Cisco certifications for videoconferencing
    Completion of PCC multi-media program


Position Grade 19
Starting Salary Expectations The first two steps of the range are: $26.51/hr to $27.31/hr. Higher salary placement may be available based on qualifications, experience and internal equity.
Position Grade Salary Range $55159 to $88510 Annual Salary
FTE .5
PCC Benefits

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).

Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)
- 8 hours of sick leave per month
- 24 hours of additional personal leave days per year - 12 Paid holidays

For a complete list of PCC benefits, please visit http://www.pcc.edu/hr.benefits

View a complete list of PCC benefits.

Working Conditions and Physical Requirements

Work is performed both in office and classroom settings. Load, unload and move equipment using carts and hand trucks. Regular transporting of audio visual equipment/materials weighing 25 to 50 pounds for troubleshooting, repairs, etc.  Prolonged standing may be required.  Occasional non-standard working hours are needed to cover special group events.  Incumbents may need to respond to situations at any location in the district requiring the ability to drive and the use of a personal vehicle.

Background Check Required Yes

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

  • Veterans: DD214
  • Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.


Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.

Notice of the Availability of the Annual Security Report:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.