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Pool - Public Safety Communications Officer (Hourly/Casual)

Requisition ID	req2235
Employment Type	Casual Employee
Position Summary	This Hourly Hiring Pool represents current or potential hourly non-benefited Public Safety Communications Officer job openings. There is no guarantee of employment from this hiring pool. Positions are not benefited. Jobs are located in any of several campuses and centers throughout the PCC district. Multiple work shifts and locations may be filled from this pool. Hours and schedules vary. Night and weekend work will be required. Compensation category: Service Assistant/Maintenance - Casual Employment - Level 2. Job Summary: Under the direction of Public Safety management, performs a variety of duties following established guidelines which promote the safety and well-being of the college community. Primary accountabilities include dispatching all radio calls; receiving and responding to incoming telephone and radio communications; determining the nature of calls and deploying the appropriate emergency and non-emergency personnel and equipment; providing direction and guidance to callers reporting police, fire or medical emergencies and other incidents; access control; and monitoring video surveillance.
Basic Qualifications	- High school diploma or equivalent. - One year of dispatching experience or one year of experience working in a customer service oriented position. Completion of job related certification program may substitute for the experience. - Must be able to pass both a personal and criminal history background investigation. - Must pass a hearing and vision evaluation to ensure the essential functions of the job can be performed effectively. - Must be available to work all shifts, including possible holidays and weekends. - Must not have been convicted of a felony crime or any crime for which a maximum term of imprisonment of more than one year may be imposed. - Must not have been convicted of any law of this state or any other jurisdiction involving the unlawful use, possession, delivery, or manufacture of a controlled substance, narcotic, or dangerous drug. - Must be able to demonstrate effective oral and written communication skills, independently analyze situations and quickly identify appropriate action, work under pressure, and remain calm and objective.
Physical Requirements	Work is performed in an office environment with frequent interruptions, changes in the workflow and irregularities in the work schedule. Work shifts may include evenings, weekends and holidays; and hours during inclement weather and school closures. Job may involve making immediate decisions with insufficient data and requires the ability to evaluate changing events and decide on the appropriate course of action. Position involves sitting for extended periods of time while working at a computer terminal. Learned physical skill is required to perform keyboarding function. Position requires the ability to effectively communicate through oral and written mediums and adequate hearing and visual acuity to listen, relay information and monitor computer display terminal.

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly.

For verification of eligibility, please submit the following documentation:

Veterans: DD214
Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

Notice of the Availability of the Annual Security Report:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College’s (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.